ABOUT US

Notice of Privacy Practices

Welcome to WONDER WELL CARE, a premier healthcare provider alliance bringing first-rate advanced wound care to patients across the nation.

Wonder Well Care Privacy Practices

Effective Date: June 1, 2025

This notice explains how your medical information may be used and shared, and how you can access this information. Please review it carefully.

Our Responsibilities

  • Protecting Your Privacy: We are committed to maintaining the privacy and security of your Protected Health Information (PHI).
  • Providing This Notice: We must provide you with this notice describing our legal responsibilities and privacy practices.
  • Breach Notification: We will promptly notify you if a breach occurs that could compromise your information.
  • Following This Notice: We will comply with the terms of this notice as currently in effect.

How We May Use and Disclose Your PHI

  • For Treatment:
    To provide, coordinate, or manage your healthcare and related services. This may include sharing your PHI with doctors, nurses, or other healthcare professionals involved in your care.
  • For Payment:
    To bill and receive payment from health plans or other payers. For example, we may provide necessary information to your health insurance provider.
  • Healthcare Operations:
    For internal processes such as quality improvement, staff training, and administrative purposes.
  • Public Health and Safety:
    • Reporting diseases or injuries
    • Reporting abuse or neglect
    • Preventing or reducing serious threats to health or safety
  • Legal and Administrative Requirements:
    • When required by federal, state, or local law
    • In response to court or administrative orders
    • With law enforcement, as permitted by law
  • Business Associates:
    We may share your PHI with third-party service providers (such as billing companies or IT vendors) who perform work for us. All such partners are required to protect your information under HIPAA.

Uses and Disclosures Requiring Your Written Authorization

We will obtain your written permission before:

  • Sending you marketing communications
  • Selling your health information
  • Sharing most psychotherapy notes

You may revoke your authorization at any time by submitting a written request.

Your Rights Regarding Your PHI

You have the right to:

  • Inspect and Receive a Copy of your health information, with some exceptions
  • Request Corrections to your records if you believe information is incorrect or incomplete
  • Receive a Record of Disclosures of your information (excluding disclosures for treatment, payment, or healthcare operations)
  • Request Confidential Communications (for example, at a different address or phone number)
  • Request Restrictions on certain uses or disclosures, though we may not always be able to accommodate every request
  • Receive a Paper Copy of this notice, even if you have agreed to receive it electronically

To exercise any of these rights, please contact our Privacy Officer:

Lana Schechter, MA
Email:
Phone: 212.516.2300 Ext. 193

Breach Notification

If your unsecured PHI is breached and poses a risk to your privacy or security, we are required to notify you promptly.

Changes to This Notice

We may update this notice and the new terms will apply to all PHI we hold. Any changes will be posted in our office and on our website.

Questions or Complaints

If you have any questions about this notice or believe your privacy rights have been violated, please contact our Privacy Officer at the information above.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
https://www.hhs.gov/ocr

You will not face any retaliation for filing a complaint.

Let’s WONDER WELL CARE Together

At WONDER WELL CARE, we combine expertise, innovation, and compassion to guide you through a revitalized path to recovery.

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